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Our Exceptional Services

At Star Jar Services, we help clients transform their business by streamlining core vendor management processes and enabling the functions that bring about improved performance, controlled risks, and maximised value from vendor relationships.

Our core services include:

Vendor Management Consultancy

At Star Jar Services, we help you build a vendor management program or take an existing one to the next level. We conduct an in-depth analysis of your vendor management needs and related procedures to develop a strategy that fits your business.

Our core vendor management service assesses existing vendor performance, obstacles, inefficiencies, and difficulties. This helps us identify the right strategies for performance improvement, controlling costs, improving compliance, and centralising processes like communication, invoicing, and more. We bring the benefits of our expertise and extensive experience in various vendor management consulting areas.

After careful analysis and review of the history of the existing vendors by our experts, we focus on the vendor's capability to deliver requested services, cost, availability, and security responses. Our team of professionals will help you develop and implement an optimal vendor management program that suits your company's needs and industry requirements. We will help you:

  • Develop an appropriate vendor management framework
  • Document procedures
  • Design relevant forms and questionnaires
  • Construct aligned, forward-thinking policies
  • Define vendor reporting requirements
  • Establish a vendor governance plan
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Data-Driven To Our Very Core

We help our clients understand their vendor performance by analysing key data across various systems. Understanding vendor performance allows clients to make effective decisions and avoid value leakage. At Star Jar Services, we ensure that our clients always get a clear plan that accounts for their specific needs while leveraging best practices for vendor management consultancy. We work with you to develop and implement appropriate strategies to improve your relationship with third-party service providers.

Operational Support Services

At Star Jar Services, we understand that third-party vendor services can be a source of risk to your company when these relationships become too complex to handle effectively on your own. Operational support services can help your business manage risks associated with reliance on vendors. Our team of experts can help you streamline core operational challenges through all-encompassing support.

Our operational support services will help you maximise efficiency through performance enhancement processes, ensure vendor reliability, and resolve any incident. This includes addressing logistical challenges, managing defective products or RMA processes, reducing SLA breaches for service delivery, and so much more. We aim to take the burden of managing vendor operations away from our clients and enhance service delivery without incurring any complications for clients.

Our team works to ensure that vendors provide the products or services assigned to them in a way that meets your quality standards. A vital part of vendor management is creating and maintaining good vendor relationships. We will help you achieve this by ensuring timely and clear communications, monitoring vendor performance, and taking action in case of any problems.

Our Operational Support Services Include:

  • Managing and improving vendor performance
  • Establishing policies for resolving disputes
  • Identifying new opportunities for service and process improvement
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Vendor Contracting And Onboarding

Vendor selection and onboarding is critical in building superior, long-lasting vendor relationships. Ensuring the vendor onboarding process is taken care of eliminates issues down the road. We help our clients with onboarding and vendor contracting services to help maximise efficiency and streamline the process of working with high-value, high-potential vendors.

At Star Jar Services, we help clients identify gaps in their existing vendor roster in order to establish contact with new, high-performing vendors that meet business goals and objectives to address these issues. We also negotiate Vendor Master Agreements and onboard new vendors to ensure they get up to speed and start delivering value much more quickly. This helps your organisation's management team achieve optimal results.

1. Carrying out thorough research of vendors

2. Conducting vendor comparisons

3. Analysing vendor risk assessments

4. Issuance of a Request for Proposal (RFP)

5. Managing due diligence processes

6. Requesting references

7. Informing senior management and the board

Star Jar Services’ vendor contracting and onboarding services will give you the comfort of knowing that your vendor roster is always as reliable and strong as it can be without the complications associated with having to identify and source vendors by yourself.

Vendor Management Doesn't Have To Be
A Business-Wide Headache

Our vendor management services will help you build relationships with more reliable third-party suppliers. Contact our team today to get started.